The RoboYell Privacy Policy provides information about how we process (collect, retain, share and delete) your personal data provided through your online and offline interaction with us, and explains your rights in relation to this processing. Protecting your data is important to RoboYell. We recommend that you read to understand how your data is treated by us. This Policy was updated on June 16, 2021 and may continue to be updated to comply with legislation or to adapt to new business needs. If there is a change that we want to highlight to you, we will inform you by notification on our website.
Who it applies to
This Privacy Statement (“Declaration”) is applicable to all those who use our website (visitors and users of the RoboYell website, customers, “Newsletter” subscribers). When the terms “RoboYell”, “we” or “our” are mentioned, we will be referring to RoboYell, in the same way that the terms “you”, “your”, “yours”, we will be referring to You.
Who is responsible for processing personal data?
The company RoboYell is the legal entity that processes your data (“controlling” agent) and uses it to provide, develop and improve services, acting in accordance with applicable legislation and as described in this document.
What category of personal data do we collect?
Profile data: RoboYell collects information about you that directly identifies you such as name, email, contact number, company where you work when registering in the “Contact” tab. Device data(s): This data is generated while you browse the Internet and includes the “Internet Protocol” (IP) number, your browser, your Internet provider, your history of pages consulted before, during and after using our website and language, as well as location data.
Data about your use on our platform: We collect data about your activity on our website, number of clicks, time you were interested, date and time.
Sensitive Personal Information
We ask that you do not send us or share any sensitive personal information such as: Identity (number or photocopy), information related to ethnic or racial origin, political opinion, religion and other beliefs, health, genetic and biometric data, criminal history and affiliation union).
What are cookies and how do we use them?
Cookies are small files that are written to your device when you access websites and are sent back to those same websites when you visit them again. They are used to hold information about you, such as your shopping cart, product list and browsing preferences.
Types of cookies used by Roboyell Ltda.
Analysis and Performance Cookies: Analytical and performance cookies allow us to understand the interaction between our page and you. They provide us with information on metric data such as: number and volume of visits to the website, traffic source (which websites brought it to us) and bounce rate (which pages are more or less popular). If you block these cookies, we will not detect your visit which may affect our ability to monitor our page performance.
Functionality Cookies: Functionality cookies help us provide you with a more personalized experience. They allow you to perform certain functionalities such as sharing website content on social media platforms, collecting feedback and other third-party resources. Furthermore, functionality cookies remember the choices you make when browsing our website, eliminating the need to fill in the same information several times.
Necessary cookies: Necessary cookies are essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously. Without these cookies, your browsing experience and navigation may be impaired.
Can I manage the use of my cookies?
You can manage how they are used by refusing the use of specific cookies at any time in the personalization settings of our “cookie banner” on the home page.
You can also manage cookies in your browser, although mobile browsers may not offer this option.
Do we collect data from children and adolescents?
No. As a company focused on meeting business needs, the RoboYell website is not directed to minors and RoboYell does not promote or market its services to anyone under the age of 18.
Where is the data stored?
The data we collect from you is stored in a trusted national partnership cloud service (“Operator”). When hiring this service, RoboYell always looks for companies that employ a high level of security when storing your information, establishing contracts that do not violate the privacy definitions set out in this Declaration.
How long is data stored?
RoboYell retains your information for the period necessary for the purposes presented in this Privacy Statement, respecting the data retention period determined by applicable legislation.
Does RoboYell transfer data to other countries?
There is no international transfer. However, in the event of sharing with partners or service providers located in other countries, we contractually establish that the partner has a data protection and information security standard compatible with this Declaration and applicable legislation.
Who do we share data with?
Service Providers
For reasons of data processing on behalf of RoboYell, we may share data with third party service providers. In this case, the data will be treated in a way that protects your privacy, with these companies having a contractual duty of protection compatible with applicable legislation and the terms of this RoboYell Privacy Statement.
Business partners We may share your data with companies with financial or commercial activities with which RoboYell maintains a collaborative or partnership relationship. In these cases, we enter into agreements or contracts with the aim of protecting the privacy of our users’ personal data and compliance with applicable legislation so that all appropriate measures are taken to ensure compliance with confidentiality and security standards.
In change of corporate control of RoboYell
In the case of corporate operations (restructuring, merger or sale of assets) your data may be transferred from and only if the terms of this term are respected.
Public authorities
We may, in special situations, share your data with police and judicial authorities, competent public authorities or other third parties, by force of law.
How do we protect your data?
RoboYell adopts security, technical and administrative measures capable of protecting personal data from unauthorized access and accidental or unlawful situations of destruction, loss, alteration, communication or any form of inappropriate or unlawful treatment.
How to exercise your rights as a holder of personal data?
You have privacy rights in relation to the information we process about you. Carefully read the “Cookies” section of our Privacy Terms. If you do not wish to keep your data with us, we provide a personal data deletion request form* to fill out and send to dpo@roboyell.com. The company will have 30 calendar days to return with a solution to the request.
*There are circumstances in which the right to be forgotten will not apply: when the company needs to process your data to comply with a legal obligation or to exercise/defend legal claims.
